Two years ago, the marketing research division of Florida-based TR Cutler Inc. interviewed CEOs of privately held manufacturing operations in North America and reported that their top fear was a lack of communication with employees due to the inability to motivate or inspire the workforce. That research was recently replicated, and while communication breakdowns are still the No. 1 fear, the reasons and importance are quite different: It’s about communicating with a multicultural workforce.
https://www.qualitydigest.com/inside/management-article/quality-starts-communication-032817.html
